A financial services marketplace to the unbanked population on their mobile phones

JUMO has built financial technology that powers mobile financial services for the unbanked and revolutionizes the cost of serving customers in emerging markets. The company partners with banks and mobile network operators to deliver financial solutions that fit the needs of frontier markets, like Africa. Since founding in 2015 JUMO has served almost 18 million customers and originated over US$ 2.5 billion in loans to mostly MSMEs. For 60% of these customers, receiving a Jumo loan is their first interaction with formal financial services. When it comes to financial inclusion, JUMO is the benchmark holding in our portfolio, having integrated ESG into their strategy, processes and daily business operations.

“JUMO is receiving impact credit for the lending business. The company lends to formal and informal SMEs. Informal traders, often shunned by banks, can borrow – this allows these underbanked businesses to gain the capital needed to thrive.”

– JUMO GIIRS Report 2017

Through their scalable and highly adaptive technology platform, JUMO is removing barriers to access and reaching segments that have been previously excluded from financial services.

27% of customers earn less than USD 2 per day

1 in 3 customers are women

21% live in rural areas

6 in 10 customers are entrepreneurs or micro enterprises


First-time users of formal financial services

18 000 000

Unique customers served to date

JUMO regularly assesses its performance against Customer Operating Principles (COPs) and provides quarterly communications to investors on social impact and annual social impact reports. Jumo is also GIIRS platinum rated for their customer & impact business model. This assessment is carried out annually.